Terms & Conditions

The Flower Shop strives to offer beautiful and blossom flowers and lip-smacking cakes for all special occasions. Being a responsible company, we want our visitors to go through our terms and conditions policy before proceeding to website. Transparency is one of the most essential things to win the heart of customers therefore we have made our policies simple and easy to understand. Proceeding to the website of The Flower Shop is considered as your acceptance to all terms and conditions of the company. It is like a legal agreement between you and The Flower Shop.

Please read the below mentioned points carefully:

  1.     1. All services and deals offered by The Flower Shop are subject to full payment settlement before to delivery. Only online payment mode and by cash are accepted.
  2.     2. Prices and availability of the product can be changed without any prior notice.
  3.     3. All the customers certify that they are at least 18 years of age or have the permission of their parents or legal guardian.
  4.     4. All rights to change/ modification/ cancellation/ refund/ are reserved to The Flower Shop. In case of cancellation to the order before the delivery date, the company is only responsible to refund the money. (Read refund and cancellation policy of the company)
  5.     5. We are not responsible in case of errors in receiver address filled by you at the time of booking the order.
  6.     6. We also reserve the rights to refuse or cancel your order due to certain reasons like change in price at the last moment. Despite the successfully placed order and payment transferred, we can still have the rights to cancel your order. Received payment will be transferred into the same account.
  7.     7. Customers should use their own credit/debit card to make the payment. We are not responsible for any debit/credit card fraud.
  8.     8. In case of wrong address, non availability of receiver at the mentioned address, no refund will be made by The Flower Shop.
  9.     9. In case of delay in delivery due to unavoidable conditions like increscent rains, fire, earthquake and flood, The Flower Shop is not responsible for any refund. Please bear with us in such conditions.
  10.     10. Actual product can be varied in colors and shapes as shown in the images over the website. No claim can be entertained in this regard.
  11.     11. Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
  12.     12. Estimated time is just an idea that reflects the possibility of delivering your order at your mentioned address by that time. It completely depends on the availability of the products and smooth traffic conditions. Though we strive to deliver the order on time but delivery can be late due to certain reasons.
  13.     13. Since flowers and cakes are perishable in nature, we attempt delivery of your order only once. The delivery cannot be redirected to any other address.
  14.     14. The Flower Shop reserves the right to add, delete or modify content, information and other services of The Flower Shop Shopping at any point of time.
  15.     15. All claims, disputes and litigation relating to the services and deals provided by The Flower Shop shall be construed according to present Indian laws only and shall be subject to jurisdiction of courts in Delhi only.
  16.     16. All information provided by the users are considered as the true and authentic. However, we reserve the rights to block your account made with use or reject your info at any point of time.
  17.     17. Any mischievous or illegal activity over the account cannot be tolerated. Legal action will be taken against the culprit.
  18.     18. The Flower Shop will not be responsible for any damage suffered by subscribers from use of the services on this site. This includes lost revenue or loss of data resulting from delays, non-deliveries, missed deliveries, or service interruptions caused by its own negligence or subscriber's errors or omissions, or due to inadvertent release or disclosure of information sent by subscriber.

To know more regarding our terms and conditions, kindly mail us at info@theflowershop.in. We are available 24*7/365 days.

THE USER OF The Flower Shop IS PRESUMED TO HAVE READ ALL THE TERMS AND CONDITIONS HEREIN AND FAQ AND IS DEEMED TO HAVE AGREED, UNDERSTOOD AND ACCEPTED UNCONDITIONALLY ALL THE TERMS, CONDITIONS, PROCEDURES AND RISKS OF USING THE SERVICES AND CAN NOT AT ANY TIME CLAIM IGNORANCE OF ANY OR ALL OF THEM. ALL RELATIONSHIP OF ANY USER WHERESOEVER SITUATED IS GOVERNED BY AND IN ACCORDANCE WITH THE LAWS OF NATIONAL CAPITAL TERRITORY, DELHI, INDIA.